Complaints
We’re Here to Help – Your Feedback Matters
At Fligth.online, we are committed to providing a smooth, reliable flight booking experience. However, we understand that things don’t always go as planned. If you have a complaint about our service, we want to hear from you so we can make it right.
🔍 What Can You Complain About?
You can contact us if you experience issues such as:
- Problems with your booking or payment
- Inaccurate flight information or pricing
- Customer service concerns
- Technical issues on the website
- Delays in receiving confirmations or refunds
📬 How to Submit a Complaint
To submit a complaint, please send an email to:
📧 info@fligth.online
Include the following details to help us resolve your issue quickly:
- Your full name
- Email used for booking
- Booking reference number (if available)
- A clear description of the issue
- Any relevant screenshots or documents
⏳ What Happens Next?
- Acknowledgement: We’ll confirm we received your complaint within 2 business days.
- Investigation: Our team will review your case and may contact you for additional details.
- Resolution: We aim to resolve most complaints within 7 business days.
🙏 Thank You
Your feedback helps us improve. Whether it’s a suggestion, complaint, or compliment — we value what you have to say.